Privacy policy

We, the company Autonamics B.V. (ZEMCO), Ceintuurbaan 16-S, 8024AA Zwolle Netherlands, thank you for visiting our homepage. As ZEMCO, the secure handling of your data is particularly important to us. We would therefore like to inform you in detail about the use of your data when you visit our website.

  1. Definitions

The privacy policy of ZEMCO is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easy to read and understand, both for the public and for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms in this Privacy Policy, among others:

Personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, locations, an online identifier or to one or more factors specific to the physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data Subject

Data subject means any identified or identifiable natural person whose personal data is processed by the controller.

Processing

processing means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination:  restriction, deletion or destruction.

Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.

Profiling

Profiling is any form of automated processing of personal data consisting in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person’s work performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movement.

Pseudonymization

Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person become.

Controller or Controller

The controller or controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for its designation may be provided for by Union law or the law of the Member States.

Processor

Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

Receiver

The recipient is a natural or legal person, public authority, agency or other body to which personal data is disclosed, whether or not it is a third party. However, public authorities that may receive personal data in the context of a specific investigative mandate under Union or Member State law are not considered recipients.

Third

A third party means a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or the processor, are authorised to process the personal data.

Consent

Consent is any freely given, in an informed and unambiguous manner by the data subject, in the form of a statement or other affirmative action, by which the data subject indicates that he or she consents to the processing of personal data concerning him/her.

  1. Collection of data

The website of ZEMCO collects a series of general data and information every time the website is accessed by a data subject or an automated system. This general data and information is stored in the log files of the server. The following can be recorded:

(1) browser types and versions used,

(2) the operating system used by the accessing system;

(3) the website from which an accessing system reaches our website (so-called referrer),

(4) the sub-websites that are accessed via an accessing system on our website,

(5) the date and time of access to the website,

(6) an Internet Protocol (IP) address;

(7) the Internet service provider of the accessing system, and

(8) other similar data and information used to avert danger in the event of attacks on our information technology systems.

When using this general data/information, ZEMCO does not draw any conclusions about the data subject. Rather, this information is needed in order to:

(1) deliver the content of our website correctly,

(2) optimize the content of our website as well as the advertising for it,

(3) to ensure the long-term functionality of our information technology systems and the technology of our website, and

(4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack.

This anonymously collected data and information is therefore evaluated by ZEMCO on the one hand statistically and on the other hand with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

  1. Data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when you contact us (e.g. via contact form or e-mail) or when you open a customer account. The data that is collected can be seen from the respective input forms. We use the data you provide to execute the contract and process your enquiries. After the contract has been fully processed or your customer account has been deleted, your data will be blocked for further use and deleted after the expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond that, which is permitted by law and about which we inform you below. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

  1. Disclosure of data for the performance of the contract

In order to fulfil the contract, we will pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, payment service providers commissioned by us or to the selected payment service provider for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

  1. Credit check and scoring

If we make advance payments, e.g. in the case of purchase on account, we reserve the right to obtain identity and credit information from specialized service providers (credit agencies) in order to protect our legitimate interests. To this end, we transmit your personal data required for a credit check to the following companies:

Autonamics B.V (ZEMCO)

Ceintuurbaan 16-S

8024AA Zwolle

Phone +31 38 2022 747

Email: info@zemco.eu

The credit report may contain probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and whose calculation includes address data, among other things. We use the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship. Your interests worthy of protection will be taken into account in accordance with the statutory provisions.

  1. Legal or contractual requirements for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision

We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). In order to conclude a contract, it may sometimes be necessary for a data subject to provide us with personal data, which must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company enters into a contract with him. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data by the data subject, the data subject must contact our data protection officer. Our data protection officer will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or by contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences of not providing the personal data would be.

  1. Use of data when subscribing to the e-mail newsletter

On the website of ZEMCO, users are given the opportunity to subscribe to our company’s newsletter. Which personal data is transmitted to the controller when subscribing to the newsletter is determined by the input mask used for this purpose.

ZEMCO informs its customers and business partners about the company’s offers at regular intervals by means of a newsletter. In principle, the newsletter of our company can only be received by the data subject if:

(1) the data subject has a valid e-mail address, and

(2) the data subject registers to receive the newsletter.

For legal reasons, a confirmation e-mail will be sent to the e-mail address entered by a data subject for the first time for the purpose of sending the newsletter using the double opt-in procedure. This confirmation e-mail is used to check whether the owner of the e-mail address as the data subject has authorized the receipt of the newsletter.

When subscribing to the newsletter, we also store the IP address assigned by the Internet service provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later point in time and therefore serves to provide legal protection for the controller.

The personal data collected as part of a subscription to the newsletter will be used exclusively to send our newsletter. Furthermore, subscribers to the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or registration in this regard, as could be the case in the event of changes to the newsletter offer or changes in technical conditions. The personal data collected as part of the newsletter service will not be passed on to third parties. The subscription to our newsletter can be cancelled by the data subject at any time. The consent to the storage of personal data that the data subject has given us for the purpose of sending the newsletter can be revoked at any time. For the purpose of revoking consent, a corresponding link can be found in each newsletter. Furthermore, it is possible to unsubscribe from the newsletter at any time directly on the website via the contact form of the controller or to inform the controller of this in any other way.

  1. Newsletter Tracking

The newsletters of the company ZEMCO contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in such e-mails, which are sent in HTML format to enable log file markup and log file analysis. As a result, a statistical evaluation of the success or failure of online marketing campaigns can be carried out. On the basis of the embedded tracking pixel, ZEMCO can identify whether and when an e-mail has been opened by a data subject and which links in the e-mail have been accessed by the data subject.

Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the controller in order to adapt the sending of the newsletter even better to the interests of the data subject. This personal data will not be passed on to third parties. Data subjects are entitled at any time to revoke the separate declaration of consent given in this regard via the double opt-in procedure. After revocation, this personal data will be deleted by the controller. Unsubscribing from receiving the newsletter will automatically be interpreted by ZEMCO as a revocation.

  1. How to contact us via the website

Due to legal regulations, the website of ZEMCO contains information that enables quick electronic contact with our company as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data provided by the data subject will be stored automatically. Such personal data voluntarily provided by a data subject to the controller will be stored for the purposes of processing or contacting the data subject. This personal data will not be passed on to third parties.

  1. Use of cookies

In order to make a visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. when you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognise your browser the next time you visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

  1. Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics, a web analyst of Google Inc. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called “cookies”, text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or to other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

You can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plug-in, you can click on this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your device. If you delete your cookies, you will have to click the link again.

  1. Embedded videos and images from external websites

Some of our pages contain embedded content from YouTube or Instagram. When you simply access a page from our website with embedded videos or images from our YouTube and/or Instagram channel, no personal data, with the exception of the IP address, is transmitted. In the case of YouTube, the IP address is transmitted to Google Inc., 600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) and in the case of Instagram to Instagram Inc., 181 SouthPark Street Suite 2 San Francisco, California 94107, USA.

  1. Notice of Changes

Changes in the law or changes to our internal processes may make it necessary to amend this privacy policy.

In the event of such a change, we will notify you no later than six weeks before it comes into force. In general, you have the right to revoke your consent.

Please note that (unless you make use of your right of withdrawal) the current version of the Privacy Policy is the valid one.

  1. Updating/Deleting Your Personal Information

You have the option to review, amend or delete the personal information you have provided to us at any time by emailing us at info@zemco.eu. If you are a member of us, you can also opt out of receiving further information in the future.

You also have the right to revoke your consent at any time with effect for the future.

The stored personal data will be deleted if you revoke your consent to its storage.

The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage or if this has been provided for by the European legislator or another legislator in laws or regulations to which the controller is subject.

If the purpose of storage ceases to apply or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

  1. Rights of data subjects

Every data subject has the right granted by the European legislator to obtain confirmation from the controller as to whether personal data concerning him or her is being processed. If a data subject wishes to exercise this right of confirmation, he or she may contact an employee of the controller at any time.

Every person affected by the processing of personal data has the right, granted by the European legislator of directives and regulations, to obtain information from the controller at any time, free of charge, about the personal data stored about him or her and a copy of this information. In addition, the European legislator has granted the data subject access to the following information information:

– the purposes of the processing

– the categories of personal data that are processed

– the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organisations;

– if possible, the envisaged period for which the personal data will be stored or, if this is not possible, the criteria used to determine that period

– the existence of a right to rectification or erasure of personal data concerning him/her, or to restriction of processing by the controller, or to object to such processing

– the existence of a right to lodge a complaint with a supervisory authority

– if the personal data are not collected from the data subject: all available information on the origin of the data

– the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved, as well as the scope and intended effects of such processing for the data subject.

In addition, the data subject has the right to know whether personal data has been transferred to a third country or to an international organisation. If that is the case, the data subject also has the right to obtain information on the appropriate safeguards in connection with the transfer.

If a data subject wishes to make use of this right of access, he or she may contact our data protection officer or another employee of the controller at any time.

Every person affected by the processing of personal data has the right granted by the European legislator to request the rectification without undue delay of inaccurate personal data concerning him/her. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary statement, taking into account the purposes of the processing.

If a data subject wishes to exercise this right of rectification, he or she may contact an employee of the controller at any time.

Any person affected by the processing of personal data has the right, granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, provided that one of the following grounds applies and insofar as the processing is not necessary:

– The personal data has been collected or otherwise processed for purposes for which it is no longer necessary.

– The data subject withdraws his or her consent on which the processing was based pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR and there is no other legal basis for the processing.

– The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

– The personal data has been unlawfully processed.

– The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.

– The personal data were collected in relation to information society services offered, pursuant to Article 8(1) of the GDPR.

If one of the above reasons applies and a data subject wishes to have personal data stored by ZEMCO deleted, he or she may contact an employee of the controller at any time. The data protection officer of ZEMCO or another employee will arrange for the deletion request to be complied with immediately.

If the personal data has been made public by ZEMCO and our company as the controller is obliged to delete the personal data in accordance with Art. 17 (1) GDPR, ZEMCO shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform others for the purposes of data processing,  that the data subject has requested from such other data controllers the deletion of all links to such personal data or of copies or replications of such personal data, to the extent that the processing is not necessary. An employee of ZEMCO will arrange for the necessary measures to be taken on a case-by-case basis.

Any person affected by the processing of personal data has the right, granted by the European legislator to obtain from the controller the restriction of processing if one of the following conditions is met:

– The accuracy of the personal data is disputed by the data subject, for a period that allows the controller to verify the accuracy of the personal data.

– The processing is unlawful, the data subject opposes the erasure of the personal data and instead requests the restriction of the use of the personal data.

– The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the establishment, exercise or defence of legal claims.

– The data subject has objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller outweigh those of the data subject.

If one of the above-mentioned conditions is met and a data subject wishes to request the restriction of personal data stored by ZEMCO, he or she may contact an employee of the controller at any time. The employee of ZEMCO will arrange for the restriction of the processing.

Every person affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning him/her, which has been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. It also has the right to transmit these data to another controller without hindrance from the controller to whom the personal data have been provided, provided that the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR and the processing is carried out by automated means,  provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, when exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject has the right to obtain that the personal data be transferred directly from one controller to another controller, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.

In order to assert the right to data portability, the data subject may at any time contact the responsible employee of ZEMCO at info@zemco.eu.

Every person affected by the processing of personal data has the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time to the processing of personal data concerning him or her which is carried out on the basis of Article 6 (1) (e) or (f) of the GDPR. This also applies to profiling based on these provisions.

In the event of an objection, ZEMCO will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.

If ZEMCO processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to ZEMCO being processed for direct marketing purposes, ZEMCO will no longer process the personal data for these purposes.

In addition, the data subject has the right to object, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out by ZEMCO for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

In order to exercise the right to object, the data subject may contact the responsible employee of ZEMCO directly at info@zemco.eu. Notwithstanding Directive 2002/58/EC, the data subject is also free to exercise his or her right to object in connection with the use of information society services by means of automated procedures using technical specifications.

Every person affected by the processing of personal data has the right, granted by the European legislator and regulator, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him/her, provided that the decision:

(1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or

(2) is permitted by Union or Member State law to which the controller is subject and that legislation contains appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, or

(3) with the explicit consent of the data subject.

Is the decision

(1) necessary for the conclusion or performance of a contract between the data subject and the controller, or

(2) it is carried out with the explicit consent of the data subject;

ZEMCO shall take appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain the intervention of a person from the controller, to express his or her own point of view and to contest the decision.

If the data subject wishes to exercise rights in relation to automated decision-making, he or she may contact our Data Protection Officer or another employee of the controller at any time.

Every person affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.

If the data subject wishes to exercise his/her right to withdraw consent, he/she may do so at any time by contacting our employee of the controller at info@zemco.eu.

  1. Legal basis for processing

Art. 6 (1) (a) GDPR serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, in the case of processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 (1) (b) GDPR. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of enquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as for the fulfilment of tax obligations, the processing is based on Art. 6 (1) (c) GDPR. In rare cases, the processing of personal data may become necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured in our company and his name, age, health insurance details or other vital information had to be passed on to a doctor, hospital or other third party. In this case, the processing would be based on Art. 6 (1) (d) GDPR. Ultimately, processing operations could be based on Art. 6 (1) (f) GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary for the purposes of a legitimate interest pursued by our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, it is of the opinion that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47 sentence 2 GDPR).

  1. Legitimate interests in the processing pursued by the controller or a third party If the processing of personal data is based on Art. 6 (1) (f) GDPR, our legitimate interest is the performance of our business activities for the benefit of the well-being of all our employees and our shareholders.
  2. The controller or Your contact person

If you have any questions regarding the collection, processing or use of your personal data, if you would like to request information, correction, blocking or deletion of data, or if you wish to revoke your consent or object to a specific use of your data, please contact us directly:

Autonamics B.V (ZEMCO)

Ceintuurbaan 16-S

8024AA Zwolle

Phone +31 38 2022 747

Email: info@zemco.eu